Refund policy

 

At Mirelle Trends, your satisfaction is our priority. We want you to feel confident with every purchase, which is why we offer a 60-day return window.

Return Eligibility

  • You may request a return or exchange within 60 days of receiving your order.

  • Items must be unused, unworn, unwashed, and in their original condition.

  • Original tags and packaging must remain intact.

  • Items showing signs of wear, washing, damage, or alteration are not eligible for standard returns.

  • Damaged, defective, or incorrect items are eligible for a return or replacement, subject to verification.

Refunds

  • All returned items are inspected before a refund is approved.

  • Approved refunds are issued to the original payment method within 5–10 business days.

  • Original shipping fees are non-refundable unless the item arrives damaged, defective, or incorrect.

  • Customers may be responsible for return shipping costs for standard returns.

How to Request a Return

To request a return or exchange, contact our customer support team with your order number and reason for the request.

Email: support@mirelletrends.com

At Mirelle Trends, we're committed to making your shopping experience simple, comfortable, and enjoyable.